Effective Date: 1st December 2024
Welcome to Formable (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our software-as-a-service platform, website located at useformable.com, and any related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.1. Definitions
- “Services” means the SaaS platform, website, software, and any related products or support.
- “Customer” or “User” refers to any individual or entity that accesses or uses the Services.
- “Content” means all data, information, text, graphics, logos, and materials uploaded or generated through the Services.
2. Subscriptions
We charge a subscription fee for our Services based on our pricing at useformable.com/pricing. You'll be billed in advance each month or year, based on your chosen plan.Your subscription renews automatically at the end of each billing period unless cancelled. To cancel, simply go to your account settings on our website and turn off auto-renewal. Cancellations take effect right away.You need a credit card or other valid payment method for your subscription. Please give us your correct billing details including your name, address, and payment information. When you provide payment details, you give us permission to charge your subscription fees according to your billing cycle.You must pay all fees on time. If you don't, we may suspend your account without warning. If your account stays suspended for 2 months, we may delete it. You won't get refunds for any previous payments if your account is suspended or deleted.
3. Price Updates
We reserve the right to change subscription fees. We'll notify you by email at least 30 days before any fee changes take effect, giving you time to cancel if you wish. If you keep using the Services after the new fees start, you agree to pay the updated subscription fees.
4. Refunds
Refunds are not available for any paid subscription fees, except in circumstances where mandated by applicable law.
5. Account Management
To maintain the quality and security of our Services, we kindly request that all account information provided during registration remains accurate and up-to-date. Please note that providing inaccurate information may lead to the suspension of your account and access to our Services.As part of our commitment to security, we entrust you with maintaining the confidentiality of your account credentials and monitoring all account-related activities.To ensure optimal security, please maintain password confidentiality and promptly inform us of any suspicious account activity or unauthorized access.
6. Intellectual Property
We retain ownership of all Website content, features, and functionality - this includes our information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement. These elements are protected by intellectual property laws, encompassing copyright, trademark, patent, trade secret, and other proprietary rights.Our company name, logo, trademarks, and associated brand elements (including names, logos, product/service names, designs, images, and slogans) are our exclusive intellectual property or that of our affiliates/licensors. Please obtain our written consent before using these elements. Similarly, other branded elements appearing on the Website belong to their respective owners.Please note that unauthorized use of protected property may constitute a legal violation, potentially resulting in formal action. We request that users refrain from modifying Website materials or removing any proprietary notices. Should you download or copy Website content in violation of these Terms, your access privileges will be immediately revoked, and you may need to return or destroy any copies as directed.To be clear: you do not possess any ownership rights to the Website or its content beyond what we explicitly grant. Any usage not specifically permitted under these Terms constitutes a violation and may infringe upon various intellectual property laws.
7. Account Closure and Service Discontinuation
In accordance with our terms, we reserve the right to suspend or terminate account access if circumstances warrant such action, including but not limited to violations of these Terms. In the event of termination, access to the Services will be discontinued.Should you decide to close your account, you may initiate this process through the Settings section of your dashboard. Please note that account closure will initiate the removal of all associated sites and data. We strongly recommend downloading any necessary data backups prior to account deletion, as this process is irreversible and all account information will be permanently removed from our systems.
8. Limitation of Liability
Please note that except where prohibited by law, the Company and its affiliated entities (including parent companies, subsidiaries, and their respective directors, officers, employees, agents, and partners) will not be liable for any damages or losses. This includes direct, indirect, special, or consequential damages arising from your use of the Website or Services. Such damages may include, but are not limited to, loss of revenue, data, business opportunities, or other losses, whether resulting from negligence, breach of contract, or other circumstances.
9. Disclaimer
Please understand that your use of the Website and its services is at your own discretion. The Website and all related services are provided "as is" and "as available," without any express or implied warranties, including warranties of merchantability or fitness for a particular purpose. This limitation applies except where restricted by applicable law.The Company and its affiliated entities make no guarantees regarding the Website's completeness, security, reliability, or accuracy. We cannot ensure that the Website or its services will be error-free, uninterrupted, or free from technical issues. Additionally, we cannot guarantee that the Website or server will be free from harmful components.We cannot guarantee that files or data available for download will be free from viruses or harmful code. You are responsible for maintaining your computer security and data protection. We are not liable for any damages caused by technical issues, including but not limited to viruses, denial-of-service attacks, or other harmful materials that may affect your computer or data through your use of the Website.
10. Indemnification
To the extent permitted by law, you agree to protect and compensate the Company and its affiliated entities against any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Services or any violation of these Terms. This includes use of the Website, third-party sites, and any Website content or services used in ways not explicitly authorized by these Terms.
11. Complete Agreement
These Terms of Use and our Privacy Policy represent the comprehensive agreement between you and the Company concerning the Website. This agreement takes precedence over any previous written or verbal understandings, agreements, representations, and warranties regarding this subject matter.
12. Updates to Terms
We may update these Terms when needed. All changes take effect as soon as we post them and apply to your continued use of the Services. Please check the Terms regularly to stay informed of any updates. By continuing to use our Services after changes are posted, you accept the updated Terms.We may also change, remove, or stop providing any part of the Website or its content at any time. If the Website becomes unavailable or restricted, we are not responsible for any inconvenience or issues this may cause.