Privacy policy
Effective Date: 1st December 2024
Formable ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our software-as-a-service platform, services, and website located at useformable.com (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you register, use our services, or contact us, we may collect:- Full name
- Email address
- Phone number
- Company name
- Payment information (e.g., credit card details)
1.2 Usage Data
We collect information about your use of our Services, including:- IP address
- Browser type and version
- Operating system
- Device identifiers
1.3 Customer Data
As a SaaS provider, we may store data that you upload or share using the Services (“Customer Data”), which can include personal or business data of your end users.1.4 Cookies and Tracking Technologies
We may use cookies and similar technologies to collect data for functionality & analytics. You can control cookies through your browser settings.2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Services
- Process payments and manage subscriptions
- Respond to inquiries and provide support
- Send important updates, newsletters, and marketing communications
- Monitor and analyze usage patterns
- Ensure security and prevent fraud
- Comply with legal obligations
3. Sharing of Information
We may share your information with:We do not sell your personal data to third parties.
- Service Providers: Third-party vendors who help us provide the Services (e.g., hosting, payment processing, analytics).
- Business Transfers: In case of a merger, acquisition, or sale of assets.
- Legal Requirements: To comply with applicable laws, regulations, or court orders.
- With Your Consent: When you specifically authorize us to share your information.
4. Data Retention
We retain your personal information and Customer Data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. You may request for data deletion.
5. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Use our Services at your own risk.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal data.
- Correction: Correct inaccurate or incomplete information.
- Deletion: Request the deletion of your data.
- Opt-out: Opt out of marketing communications.
- Data Portability: Receive your data in a structured format.
To exercise any of these rights, contact us at admin@useformable.com
7. International Data Transfers
If you are located outside of Singapore, your information may be transferred and processed in Singapore. We ensure appropriate safeguards are in place when transferring data internationally.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing your information.
9. Children’s Privacy
Our Services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version and revising the “Effective Date.”
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: admin@useformable.com
By accessing or utilizing our Services, you acknowledge and consent to the terms outlined in this Privacy Policy. Should you find these terms unsuitable, we respectfully request that you refrain from using our Services.